
As you may have heard, the IMA has decided to make several changes to our membership program beginning September 1. These changes were first announced to our IMA members via email last week. Since then, we have received several good questions about the changes that we thought we should share with our blogging community.
Why did the Museum change the membership structure?
After five years of the same basic membership structure, the Museum was past due for an update. Therefore, after months of research and benchmarking, the Museum’s development department decided to make necessary adjustments to our program in order to keep it current.
I hear the IMA is instituting paid parking in September. Do members park for free?
Yes, all IMA members will receive free parking as a benefit of membership. Simply bring your membership card with you each time you visit the Museum for entry.
I just purchased my membership in June. Will my benefits change September 1, 2011?
No. Current members who have an expiration date before September 1, 2012 will not experience any changes until their current membership expires.
Why did you take away the guest from the Individual and Student membership levels?
We want our members to know that the majority of their contribution is going to support the IMA’s efforts to offer free school tours and educational opportunities to the community, and unfortunately the previous structure could not guarantee this.
Why did you increase the price of the Student and Individual levels?
A slight increase to these levels was necessary in order to stay current, and is in line with our peer institutions.
Why did you change the name of the Family membership level to Dual/Family?
We changed the name in recognition of the fact that modern families are defined in many ways. We want our members to be able to share the museum with members of their family, whether that be a spouse, life partner, children, grandchildren, or their closest friends.
Why did you take away the Sustaining level membership?
With our new structure, we have worked to establish benefits at each level that are distinctive and match the various personalities of our visitors. We did not feel that the Sustaining level offered enough benefits to continue offering it as a distinct level. Therefore, the IMA decided to consolidate two of the upper-level member groups, Sustaining and Associate, by phasing out the Sustaining level and reducing the cost of the Associate to $125.
Why does the Associate level no longer offer reciprocal benefits?
The IMA has continued to grow its reciprocal program over the years. Today, we have one of the most extensive reciprocal membership programs in the country, offering benefits at more than 500 institutions. Therefore, we decided to start the reciprocal benefit at a higher giving level.
Will docents still continue to receive reciprocal benefits?
Yes. Our docents, who do so much to support the IMA’s audience engagement efforts, will continue to receive reciprocal benefits with the purchase of an Individual or Dual/Family membership.
We thank you for all of your thoughtful questions and your understanding of the changes. The Museum looks forward to offering more family programs, better communications and additional special promotions in the coming year in thanks for the support of its members.
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