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	<title>Indianapolis Museum of Art Blog &#187; Penrod</title>
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		<title>Looking Back</title>
		<link>http://www.imamuseum.org/blog/2008/10/30/looking-back/</link>
		<comments>http://www.imamuseum.org/blog/2008/10/30/looking-back/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 15:52:16 +0000</pubDate>
		<dc:creator>Gary Hutchison</dc:creator>
				<category><![CDATA[Protection Services]]></category>
		<category><![CDATA[Gary Hutchinson]]></category>
		<category><![CDATA[ima]]></category>
		<category><![CDATA[Indianapolis Museum of Art]]></category>
		<category><![CDATA[Penrod]]></category>
		<category><![CDATA[power outage]]></category>
		<category><![CDATA[Roman Art from the Louvre]]></category>

		<guid isPermaLink="false">http://www.imamuseum.org/blog/?p=1591</guid>
		<description><![CDATA[For me, Penrod is the culmination of the year’s major activities.  Once Penrod is put to bed, Security is coasting toward the end of the year.  Sure, we just had the 125th anniversary gala (I left before the auction ended), but it was just another party to us.  We’ve done a hundred parties – smile, [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">For me, Penrod is the culmination of the year’s major activities.  Once Penrod is put to bed, Security is coasting toward the end of the year.  Sure, we just had the <a href="http://www.flickr.com/photos/imaitsmyart/sets/72157608047590568/" target="_blank">125th anniversary gala </a>(I left before the auction ended), but it was just another party to us.  We’ve done a hundred parties – smile, keep drinks out of the galleries, corral Freiman’s group on the 2nd floor – same old, same old.  I’m talking about the heavy lifting.</p>
<p style="text-align: center;"><a href="http://www.imamuseum.org/blog/wp-content/uploads/2008/10/penrod08-lilly-crowd.jpg"><img class="size-medium wp-image-1593 aligncenter" title="Crowds at Penrod, IMA Photo" src="http://www.imamuseum.org/blog/wp-content/uploads/2008/10/penrod08-lilly-crowd.jpg" alt="" width="300" height="214" /></a></p>
<p style="text-align: left;">The end of the Roman Art exhibit started the year for us.  As usual, visitors waited till the last weekend to come see the show.  The line looped completely through all the first floor galleries.  We kept the visitors occupied and relatively happy while they waited two hours to see the show.<br />
<span id="more-1591"></span></p>
<p style="text-align: left;">We also started the festivities with storms that blew trees down on the property, taking power lines and fencing with them.  When power goes down for any length of time, the conservators and registrars get fidgety, so we had to deal with notifications and, you know, darkness.  This incident was the first of several we experienced throughout the year, including a generator malfunction that resulted in twenty-foot flames shooting from the dock exhaust pipe like an F-18 launch from the <a href="http://www.servicepals.com/gallery/data/538/5387/tru-nitelaunch02f18-med.jpg" target="_blank">Ronald Reagan</a>.</p>
<p>We survived the Summer Nights film series, including our first midnight showing of the <a href="http://www.youtube.com/watch?v=Hcpvx2EVCpU&amp;feature=related" target="_blank">Rocky Horror Picture Show</a>.  Numerous organizers were concerned because the movie was starting as the opening party for the Egyptian exhibit was ending.  A challenge, but we got through it with flying colors.  Emails from moviegoers said what a great time they had and “can we do it again next year?”</p>
<p>Our officers responded to numerous medical emergencies throughout the year.  Though trained in basic first aid, they didn’t do much in the way of bandaging folks up.  The majority of incidents seemed to be of the low sugar/ill feeling variety.  When it really hit the fan we called in EMTs to do the serious work, but our officers were great at staying professional and tending to the victims.</p>
<p>Some other accomplishments this year included hiring and training two (or three, I lost track) new officer classes, training new control room officers, getting everyone through verbal de-escalation training, and finally figuring out the Red Cross on-line First Aid/CPR course.  Doing on-line training cut way down on our overtime by allowing officers to work at their own pace instead of having to come in on a day off.</p>
<p>Speaking of training, with the help of the Nugget Factory and numerous staff members, PSD was able to create its first in-house training video.  The video shows several scenarios of visitor interactions and illustrates the proper way for our security officers to behave.  Our actor-officers had a great time filming the video and their performances have provided hours of entertainment for the rest of their teammates.</p>
<p>Mindy Summers and I arranged a meet &amp; greet with Major Paul Ciesielski, the IMPD Northwest district commander, and Jackie Stackman, the Community Relations officer.  We had lunch at Puck’s, showed them the security control room, and got some tips on how to take a bite out of crime.  Jackie now sends regular alerts and dates of community meetings, and police officers have held roving roll calls on our campus to help provide an enhanced presence in our area.</p>
<p style="text-align: left;">I now have a new BFF in Lisa Freiman, our Contemporary curator.  She begged me for her own cartoon and I never miss a chance to suck up to the cool kids, so I relented.  Inspired by Lisa’s Belly of the Beast blog entry, here’s what I came up with.</p>
<p style="text-align: left;"><a href="http://www.imamuseum.org/blog/wp-content/uploads/2008/10/lisaland.jpg"><img class="size-full wp-image-1592 aligncenter" title="By Gary Hutchinson" src="http://www.imamuseum.org/blog/wp-content/uploads/2008/10/lisaland.jpg" alt="" width="500" height="138" /></a></p>
<p style="text-align: left;">Oh, and Penrod?  It was perfect!  The weather was great, there were no lost kids, no injuries, and the Budweiser Clydesdales didn’t bite, stomp, or poop on anyone.</p>
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		<title>Indiana&#8217;s Nicest Day 2007</title>
		<link>http://www.imamuseum.org/blog/2007/09/10/indianas-nicest-day-2007/</link>
		<comments>http://www.imamuseum.org/blog/2007/09/10/indianas-nicest-day-2007/#comments</comments>
		<pubDate>Tue, 11 Sep 2007 02:54:21 +0000</pubDate>
		<dc:creator>Meg Liffick</dc:creator>
				<category><![CDATA[Local]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Penrod]]></category>

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		<description><![CDATA[This past Saturday was the Penrod Arts Fair. Held on the second Saturday of every September on the grounds of the Indianapolis Museum of Art, Penrod is known as &#8220;Indiana&#8217;s Nicest Day.&#8221; However, the weather this year left a bit to be desired. (I&#8217;ve always assumed that the slogan referred to the weather, but perhaps [...]]]></description>
			<content:encoded><![CDATA[<p class="copyright">This past Saturday was the Penrod Arts Fair. Held on the second Saturday of every September on the grounds of the Indianapolis Museum of Art, Penrod is known as &#8220;Indiana&#8217;s Nicest Day.&#8221; However, the weather this year left a bit to be desired. (I&#8217;ve always assumed that the slogan referred to the weather, but perhaps it actually refers to the crowd, because the oppressive humidity and afternoon rain showers didn&#8217;t seem to faze the thousands of arts enthusiasts eager to browse, buy, lunch and listen.) While the total numbers aren&#8217;t in yet for 2008, on average nearly 30,000 people make it out to the Museum&#8217;s property every year for this event. However, only about 10% of those visitors ever make it inside the Museum. Even less actually make it to the collection.<span id="more-28"></span></p>
<p style="padding: 10px 0pt 15px" align="center"><img src="http://www.imamuseum.org/sites/default/files/blog/penrod_pig.gif" alt="Penrod Pig" /></p>
<p>What most people in our community don&#8217;t know or understand is that the event is not organized by the IMA. We are merely the setting. The Penrod Society manages the event every year. Often when I mention to folks that I work at the IMA their first response is how much they love Penrod. It&#8217;s an extremely well organized and well attended event. For many in our community, the arts fair is the only way that they know the Museum which is both good and possibly bad. Good because they LOVE the fair. Possibly bad? Well a big question for all of us at the Museum (especially in marketing) is what are the implications of the Museum being so tied into another organization&#8217;s event.</p>
<p>To answer this question, a group of dedicated staff members from my team came on Saturday morning to survey the Penrod audience. While the results aren&#8217;t compiled yet, after browsing through the surveys I can guesstimate that about half of the people we questioned haven&#8217;t been to the Museum since it reopened on May 6, 2005. This surprised me since the majority of those surveyed say that they come to Penrod almost every year.</p>
<p>In addition to demographic and visitor-behavior questions, we also asked: &#8220;What does &#8216;It&#8217;s My Art!&#8217; mean to you?&#8221; Some of my favorite responses were: &#8220;You can find anything no matter what your style.&#8221; &#8220;&#8230;a reflection of the community and its people&#8217;s interests&#8221; and &#8220;It&#8217;s a somewhat annoying slogan, but at the same time it does make the Museum seem more open and accessible.&#8221;</p>
<p>I&#8217;ll share the results of the entire survey later this month once I have the information compiled.</p>
<p>Personally, I love Penrod. I&#8217;m all for an event that brings together two of my favorite things on earth: art and beer. How could it get any better?I also really love the Penrod Society&#8217;s clever advertising for the event. (I think Lodge Design still does their campaign.) The humor and stylishness of their designs is really impressive.</p>
<p>I&#8217;m looking forward to taking what we learn from the audience and using it to inform and benefit the Museum for next year&#8217;s event. Let me know what you think of Penrod. Did you know that the IMA does not organize the event? Do you visit the Museum when you come to Penrod? Is there a way to convert the Penrod visitor to an IMA visitor?</p>
<p>Only 363 days until next year&#8217;s fair&#8230;</p>
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