Indianapolis Museum of Art Blog

What’s working for the @NatHistoryWhale that makes me want to visit the American Museum of Natural History?

I have the distinct pleasure of being in Daniel’s class this fall, Museums and Technology.  While it is surprising for my classmates that I would take a class about something I do already, I am excited for the opportunity to explore more thoroughly the meaning of technology for the museum experience and how the visitor is affected by these changes. I see continual parallels between issues encountered with visitors in physical space and issues we are encountering all over again in our digital spaces. I’ve talked about Twitter before and I have been thinking about how it is harnessed by museums and where we are going wrong. Read the rest of this entry »

Augmented reality applications are gaining quite the buzz when it comes to mobile devices like the iPhone and Android smartphones.  These applications use the phones video camera and overlay information about what you see on the screen.  Using GPS to pinpoint your location and a compass to determine which direction your phone is facing, the application can determine what is near your location for displaying on the screen.  This overlay can include anything from real estate listings to the nearest McDonalds.

So to better describe what my words can’t, here is a screen shot of the Metro Paris iPhone app.  This application provides users with the locations of the nearest subway stations in their area along with nearby businesses.

Métro Paris application

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Yes that’s right there are two new people working/blogging at the IMA.  Along with Kris, I am working with the IMA to continue to grow our online presence.  I am currently working on the Steve Tagger project (more info here).  So how did I get here?

Moving Time

Yes that’s right, I moved here from the center of America, Sioux Falls, South Dakota.  I actually am a native Hoosier but moved further out west a few years ago.  South Dakota is an interesting place, it is very flat and has a lot of wind.  There are a lot of windmill farms popping up all over the state.  We enjoyed living in South Dakota but the opportunity at the museum was a good excuse to move back.

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I’ve developed a pretty thick skin over the years and have a real appreciation for a diversity of opinions.  I have always worked hard in my role at the IMA to encourage and draw out folks who think differently than I do.  That’s why I was not very bothered by Nina Simon’s initial comments about the IMA during last year’s plenary session of the Museums and the Web conference held here in Indianapolis.  Nor was I particularly inclined to answer what seemed to be a rather snarky blog article that Nina wrote entitled Avoiding the Participatory Ghetto which was featured on her Museum 2.0 blog. I was glad that Linda Duke, our Director of Education, answered some of the charges in the comments to that post, but again decided to hold my tongue.  With essentially a reprint of that blog article appearing in the most recent issue of AAM’s Museum Magazine under the title “Bait and Switch”, I feel that not responding at this point would communicate that I don’t care about what Nina is saying when in fact, I really do.

What most disturbs me about Nina’s argument is the clear lack of background work she put into crafting what amounts to a pretty scathing opinion of the IMA.  It seems from Nina’s comments that she is basing her views on a single visit to our galleries during a conference reception. I have no way of knowing how many of those 3 hours Nina spent in our exhibitions and galleries, but it seems that she didn’t bother to ask any staff members of the IMA about efforts we might be making to engage our visitors on-site and around the city.  Aside from a brief two minute encounter in the conference hall after her comments, Nina failed to probe in any depth about what (if any) strategy their might be behind our efforts on-site.

Experience and Engagement

In case you haven’t noticed, Art Museums are frequently considered to be the “stuffier”, less “engaging” older brothers to our sibling science, technology, and “experience” museums.  Nina draws at least some of her professional experience from this field, so perhaps we should cut her a little slack for missing a crucial challenge faced by art museums.

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Social Media brings the visitors to our virtual door. What have we gotten ourselves into?

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