For customer service or to place an order from the online Museum Store, please call 317-923-1331 (ext. 281).
Please Note: Merchandise available online may not be available for sale in the Museum Store.
- Museum Store Phone: 317-923-1331 (ext. 281)
- Email: firstname.lastname@example.org
- Fax: (317) 955-2331
Appropriate state sales tax will be added to all orders which ship to an address in Indiana. We are unable to process tax exempt orders online.
- Shipping and Handling rates are based on the total dollar value of the order, for each address shipped.
- Standard Shipping is available on in-stock orders within the continental United States. Please allow 6-10 business days for delivery or most in stock merchandise. You will be notified of any shipping delays. As always, all shipping charges are calculated after discounts and before sales tax.
- Orders will be shipped via UPS.
- Express Shipping is available on most items for an additional $12.00 per shipping address. In-stock merchandise ordered Monday-Friday by noon ET will be delivered in three business days. Express orders placed after noon ET on Friday through Sunday may take 1-2 additional business days to arrive. Express shipping is not available for drop-shipped merchandise or furniture.
- Restrictions - currently we do not ship to the following:
- Countries outside of the United States
- P.O. Boxes
- APO or FPO boxes
- Shipping Charges
Merchandise Total Standard Shipping Express Shipping $30.00 and under $8.95 $20.95 $30.01 - $50.00 $9.95 $21.95 $50.01 - $75.00 $10.95 $22.95 $75.01 - $100.00 $12.95 $24.95 $100.01 - $150.00 $14.95 $26.95 $150.01 - $200.00 $18.95 $30.95 $200.01 - $400.00 $25.00 $37.00 $400.01 - $600.00 $45.00 $57.00
Your satisfaction is our goal. Please inspect your order upon delivery. If you are not completely satisfied with your purchase, please return it within 60 days for an exchange, a credit towards another purchase or a refund. Please note that the item returned must be in its original packaging and in sell-able condition. If your merchandise arrives damaged, please contact us immediately. Our phone number is 317-923-1331 (ext. 281).
You may return an online order to our store located at:
The Indianapolis Museum of Art
IMA Store - Ecommerce Returns Processing
4000 Michigan Road
Indianapolis, IN 46208