Accessibility

    The IMA strives to be accessible to all visitors—physically, emotionally, and intellectually. If you have a question, concerns, or suggestion about accessibility at the IMA, please contact IMA’s Accessibility Taskforce

    Maps

    Gardens and Grounds Map
    Museum Map
    100 Acres Map

    Museum

    Browse the information below, or learn more about planning a visit to the Museum.

    Parking

    • Free handicap parking is available in the small lot beside the museum entrance closest to 38th Street, in the IMA's outlots and at the Greenhouse.
    • Additional handicap parking is available in the underground garage. Parking in this location is free for Members and $5 for the public. General parking information can be found here. All locations offer ADA compliant parking designated with signage.

    Service Animals

    • Service animals are welcome in the Museum.

    Mobility

    • Curb cuts are located at all entrances to the Museum, Deer Zink Events Pavilion, Greenhouse, and the 38th Street Loop entrance to the Art & Nature Park: 100 Acres.
    • Power assist doors are located at all Museum entrances.
    • Ramps are located at entrance points to the café and The Toby.
    • Wheelchairs, of varying size, and rollators (rolling walkers) are available free of charge in the coat check located on the Ground Level.
    • Accessible restrooms on Floor 1 and in The Toby.
    • Elevators to all levels of the Museum and the Deer Zink Events Pavilion are accessible.
    • Portable platform ramps are available at Summer Nights films (July-August).

    Hearing

    • The Museum offers a variety of programs with American Sign Language (ASL) interpretation. Look for the symbol in the IMA's Calendar listing. To request ASL or closed-captioning, for a program without the symbol, please contact the Department of Public Programs by email or by phone at 317-923-1331.
    • American Sign Language (ASL) interpreted tours occur each month on the third Sunday at 2:30 pm. Check the IMA Calendar for specific offerings.
    • School and Public docent-led tours including American Sign Language (ASL) are available upon request with at least three weeks notice. Schedule a School Tour or a Group Tour.
    • Assistive Listening Devices are available on a first-come, first-served basis for programs in DeBoest Lecture Hall and in The Toby upon check-in. To obtain a headset, please consult an usher. The devices are available free of charge.
    • Assistive Listening Devices are also available and located at the Welcome Center for all Public Tours.

    Vision

    The Toby

    The Toby is designed to be a comfortable place for everyone, with the accessible features listed below. Browse this information or learn more about planning a visit to The Toby.

    • Accessible seating on the back platform of The Toby
    • Ramps are located at entrance points to The Toby
    • A wheelchair lift on the side of the theater so patrons with limited mobility can be seated in front if desired.
    • Assistive listening devices available upon request for any program.
    • American Sign Language (ASL) interpretation provided for some talks (look for the symbol in the calendar listings).
    • ASL interpretation is available for any public program with three weeks' notice. Call 317-923-1331 or send an email to education@imamuseum.org to request interpretation.
    • Planning to come to The Toby and have special needs? Call the IMA at 317-923-1331.

    The Virginia B. Fairbanks Art & Nature Park: 100 Acres

    Brose the information below, or learn more about planning a visit to 100 Acres.

    • There is an ADA and stroller accessible parking lot at 100 Acres.
    • The walking path from the Museum to 100 Acres is not ADA or stroller accessible.
    • Ramps are located at entrance points to the Ruth Lilly Visitors Pavilion

    Gardens & Greenhouse

    Browse the information below, or learn more about planning a visit to the Gardens & Greenhouse.

    • Boxes containing maps are located throughout the gardens.
    • Roads and paths through the gardens employ a variety of surfaces including asphalt, concrete, gravel, stepping stones and grass. Some areas are located on sloping ground and paths through these areas often feature steps.
    • There are benches located throughout the gardens.
    • Power assist doors are located at the lower level of the Lilly House, and the Greenhouse.

    Oldfields – Lilly House & Gardens

    Browse the information below or learn more about planning a visit to Oldfields – Lilly House & Gardens.

    • Power assist doors are located at the lower level of the Lilly House, and the Greenhouse.
    • Because of its historic nature, the house can present some challenges to individuals with mobility concerns, but in most cases there are means available to ease these possible difficulties.
    • Ramps are located at entrance points to the the Lilly House (upon request)
    • The Lilly House visitor entrance is not the front door. Visitors enter the lower level of the house, which offers amenities such as accessible restrooms and an orientation theater. Visitors approach the entrance by way of the chauffeur’s drive at the north end of the house (to the right when facing the front of the house). The drive is a gently sloping curve, descending approximately 11 ½ feet over a distance of about 300 feet. With advance notice, shuttle vehicles are available to assist visitors from the top of the drive to this entrance.
    • With advance notice, it is possible to enter the house from the front door. With the assistance of staff members, it is also possible to exit at the first-floor level.
    • Inside the house, a ramp with handrails leads from the entry level to an elevator that can take visitors to the first and second floors. Because the elevator car dates to the 1930s and is relatively small, an IMA staff member will operate it for any visitor who wishes to use it.
    • There are two wheelchairs available inside the house.
    • The staircase in Lilly House is circular with 16 steps (8” rise) leading from the top of the ground-floor ramp to the first floor, and 23 steps (7” rise, with one landing) leading from the first floor to the second. Both stairs feature handrails.
    • While moving through the rooms on the first floor, visitors will encounter different floor surfaces (wood, marble, linoleum, carpet) and two small ramps that bridge a 3 ½-inch change in floor elevation on the west side of the house.
    • Seating is available on all floors for visitors who may become fatigued during the course of their visit.

    Miller House & Garden

    Browse the information below or learn more about planning a visit to Miller House and Garden.

    • Because of its historic nature, the property can present challenges to individuals with mobility concerns, but in most cases there are means available to ease possible difficulties.
    • In order to provide the best possible service, please let us know your needs in advance by calling 800-468-6564.
    • The tour route through the house is all on one level, with no stairs or changes in elevation.
    • There are minor variations at thresholds and points of transition from carpeted to uncarpeted surfaces.
    • Doorways in the house are narrow, averaging approximately 30” in width; one wheelchair accommodating these dimensions is available at the Miller House.
    • The shuttle to the house is handicap accessible.