The Indianapolis Museum of Art (IMA) strives to make its buildings and grounds, collections, programs, and services accessible to all visitors. For questions, concerns, or suggestions regarding accessibility at the IMA, please contact the Accessibility Taskforce.
The staff and volunteers of the IMA are committed to providing the highest quality visit for each and every guest. Given the size and scope of our building and gardens, please know you may have to do a good deal of standing and walking on a visit to the Museum. While the information here provides a general overview of accessibility features, we encourage you to contact 317-923-1331 or visit the Accessibility Taskforce) well in advance of your visit with any questions or specific needs.
Accessible parking is located in the following areas of IMA’s campus:
- Free parking is located in Lot A including handicaps spots in the smaller lot adjacent to Lot A just outside of the Main Museum entrance. Parking is also available in Lot B (next to Newfield), and Lot C (across from the security gate at the entry to The Gardens), and The Virginia B. Fairbanks Art & Nature Park: 100 Acres.
- Parking is available in the underground garage. Parking in this location is free.
Accessible restrooms are located on Floor 1 and The Toby in the main Museum building, the Lilly House, and at The Virginia B. Fairbanks Art & Nature Park: 100 Acres Ruth Lilly Visitors Pavilion.
Service animals are welcome in the Museum.
Wheelchairs of varying sizes and rolling walkers are available for free on a first-come, first served basis. To borrow an indoor wheelchair or rolling walker, please check in at the Guest Services desk located on Floor 1.
- Entrances to the Museum, Deer Zink Special Events Pavilion, Madeline F. Elder Greenhouse Shop, and The Virginia B. Fairbanks Art & Nature Park: 100 Acres are wheelchair accessible.
- Elevators are available throughout the Museum with access to all floors.
- Portable platform ramps are available at the outdoor amphitheater for use during events like The National Bank of Indiana Summer Nights Film Series.
- Accessible seating is located in The Toby. In order to access the wheelchair lift or to sit toward the front of the theater, please consult an usher.
- Portions of the Gardens include accessible pathways. Please consult a map of the Gardens to identify accessible pathway locations.
Outdoor Mobility Options: For outdoor use only
Outdoor manual wheelchairs, double strollers, and motorized scooters are available for rent on a first-come, first-served basis from the Guest Services desk on floor 1. We do not accept reservations for wheelchairs. Rental prices are below and require a current driver’s license or IMA member card to leave at the Guest Services desk. Please note that on busy days (holidays, special events and summer weekends) outdoor mobile devices rent out quickly and may not be available; it may be wise to make other arrangements. You are welcome to bring your own manual wheelchair, motorized wheelchair or electric mobility scooter to use in the IMA Gardens.
- Double strollers: $7/day
- Wheelchairs: $10/day
- Scooters: $25/day
Individuals Who Are Deaf or Hard of Hearing
- The Museum offers a variety of programs with American Sign Language (ASL) interpretation. Look for the symbol in the IMA's Calendar listing. To request ASL or closed-captioning, for a program without the symbol, please contact the Accessibility Taskforce.
- American Sign Language (ASL) interpreted tours occur each month on the third Sunday at 1 pm. Check the IMA Calendar for specific offerings.
- American Sign Language (ASL) interpretation is available upon request for school and public tours with at least three weeks notice. Schedule a School Tour or a Group Tour.
- Free assistive listening devices are available for all Public Tours. Please check in with the Guest Services desk on Floor 1 to retrieve a device.
- Free assistive listening devices are available for programs in DeBoest Lecture Hall and in The Toby. Please check in with an usher to retrieve a device.
Individuals Who Are Blind or Partially Sighted
- Free audio guides are available for selected exhibitions. Please check in with the Audio Guide desk located on Floor 2 to retrieve a device.
- The museum offers Touch and Audio Descriptive Tours for blind or partially sighted groups. To schedule a tour, please fill out a Group Tour request form.
- Touch and Audio Descriptive Tours are available for individuals who are blind or partially sighted the third Saturday of each month at 2 pm. For these public tours, R.S.V.P. is required. Make reservations at GroupTours@imamuseum.org.
Individuals With Dementia
Learn more about programs for individuals with early-stage Alzheimer’s, Meet Me at IMA.
Accessible parking for the Lilly House and Gardens is available at the Museum. Visitors can take the walking path to Oldfields or purchase a ticket to ride on the wheelchair accessible tram. The tram is free to members.
Accessible restrooms are located on the lower level of the Lilly House.
Service animals are welcome.
The Lilly House has two wheelchairs available for free on a first-come, first served basis. To borrow a wheelchair at the Lilly House, please check in with the desk located at the main entrance on the lower level.
- The Lilly House visitor entrance is located on the lower level of the house. Visitors approach the entrance by way of the chauffeur’s drive at the north end of the building. The drive is a gently sloping curve, descending approximately 11½ feet over a distance of about 300 feet. Temporary entrance ramps for the front doors are available upon request.
- Inside the house, a ramp with handrails leads from the entry level to an elevator that can take visitors to the first and second floors. Because the elevator car dates to the 1930s and is relatively small, an IMA staff member will operate it for any visitor who wishes to use it.
- The staircase in Lilly House is circular with 16 steps (8” rise) leading from the top of the ground-floor ramp to the first floor, and 23 steps (7” rise, with one landing) leading from the first floor to the second. Both stairs feature handrails.
- While moving through the rooms on the first floor, visitors will encounter different floor surfaces (wood, marble, linoleum, carpet) and two small ramps that bridge a 3½-inch change in floor elevation on the west side of the house.
- Seating is available on all floors.
Accessible parking is located The Virginia B. Fairbanks Art & Nature Park: 100 Acres.
- The parking lot entry is located about one-half block west of the main Museum entry off of 38th Street. Parking in this location is free.
Accessible restrooms are located at The Virginia B. Fairbanks Art & Nature Park: 100 Acres Ruth Lilly Visitors Pavilion.
Portions of 100 Acres include accessible pathways. Please consult a map of the gardens and grounds to identify accessible pathway locations. 100 Acres Map
Browse the information below or learn more about planning a visit to Miller House and Garden. For additional questions, please contact the Columbus Area Visitors Center at 1-800-468-6564.
Because of the property’s location in a residential neighborhood, no visitors can be received directly at the Miller property. Tours begin at the Columbus Area Visitors Center. Accessible parking is available in the main parking lot.
Accessible restrooms are located on the lower level of the Columbus Area Visitors Center. Restrooms are not available at the Miller House and Garden.
Service animals are welcome in Miller House and Garden.
Miller House and Garden has one wheelchair available for free on a first-come, first served basis. To borrow a wheelchair, please call the Columbus Area Visitor Center in advance.
- The shuttle to the house is wheelchair accessible.
- Because of its historic nature, the property can present challenges to individuals with mobility concerns, but in most cases there are means available to ease possible difficulties.
- The tour route through the house is all on one level, with no stairs or changes in elevation.
- There are minor variations at thresholds and points of transition from carpeted to uncarpeted surfaces.
- Doorways in the house are narrow, averaging approximately 30” in width; one wheelchair accommodating these dimensions is available at the Miller House.